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Mass Assign feature - not recognising category

Aug 11, 2017 at 02:43 AM

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Former Member

Hi

Utilising the Mass Assign feature via Beta Import have successfully uploaded previously, however our Objective Categories have changed and now it's not recognizing the category in the import file the following error is coming up:

Field Name:categoryCategory does not exist.

I have copied and pasted the Category into the spreadsheet and it's not working - I have seen some people reference a Category ID - I'm assuming this is the label name (i.e. Customer Service) and not an ID number?

Please help!

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