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Error while installing IPS 4.0 SP4

Aug 12, 2017 at 11:39 AM

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Hi Folks,

I am getting error while installing BI Information platform services 4.0 SP4

Exception: [com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Server xbodsx4:6400 not found or server may be down (FWM 01003) cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server xbodsx4:6400 not found or server may be down (FWM 01003) cause:java.net.ConnectException: Connection refused detail:Server xbodsx4:6400 not found or server may be down (FWM 01003) Connection refused detail:Server xbodsx4:6400 not found or server may be down (FWM 01003) Connection refused]. [InstallEntDfoWrapper.Connect] Connection Failed. Please retry... [InstallEntDfoWrapper.Connect] Attempting to LogOn... [InstallEntDfoWrapper.Connect] Exception: [com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Server xbodsx4:6400 not found or server may be down (FWM 01003) cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server xbodsx4:6400 not found or server may be down (FWM 01003) cause:java.net.ConnectException: Connection refused detail:Server xbodsx4:6400 not found or server may be down (FWM 01003) Connection refused detail:Server xbodsx4:6400 not found or server may be down (FWM 01003) Connection refused]. [InstallEntDfoWrapper.Connect] Connection Failed. Please retry... [InstallEntDfoWrapper.Connect] Attempting to LogOn... [InstallEntDfoWrapper.Connect] Exception: [com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Server xbodsx4:6400 not found or server may be down (FWM 01003) cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server xbodsx4:6400 not found or server may be down (FWM 01003) cause:java.net.ConnectException: Connection refused detail:Server xbodsx4:6400 not found or server may be down (FWM 01003) Connection refused

Linux env

oracle database and error log file setupengine.log

Regards

Sid

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2 Answers

Akhilesh Kiran Aug 14, 2017 at 01:57 PM
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Dear Siddhesh Satardekar,

Can you please elaborate exactly what you are performing in the installation.

Is it is a fresh installation ?
or
your are trying to install 2 node cluster for the existing SAP BI or IPS.

Have you configured the ODBC connection and TND in the oracle client in the RHEL.

Regards,

Akhilesh Kiran.

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Siddhesh Satardekar Aug 19, 2017 at 07:13 PM
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Hi Akhilesh,

We have fixed it ,issue was we copied over the database from another system and tried to do fresh installation of IPS.However CMS database was updated with higher application SP release causing the issue.We created new empty schema for CMS and audit and then it went through.

Thanks

Sid

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