We are selling material through Technicians..(Field Officer)
We are giving some material to the technicians/Field Officer and they will go on the field and if required then they will sell the material to the customers
Now if Material is found defective then Customer will come directly to the Company for return or replacement.
How can I map this Business process in SD module?
I thought about consignment process but how can I take Return directly from the customer (Not through Technician) to company but it is sold by our technicians
Pls it is urgent. I will reward the points.