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Why are ALL of my publications failing?

Oct 14, 2016 at 07:56 PM

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Hey Guys,

So our company uses publications to schedule source documents to a destination folder on a remote virtual server. Since last week all of our publications fail, and with different error messages.

Error 1:

Object failed to run due to an error while processing on the Job Server"

Error 2:

The publishing service is not started, or was restarted while the publication job was running.

Log file for Error 1:

com.crystaldecisions.sdk.occa.infostore.internal.InfoStoreException: Cannot perform schedule operation on Object ID 1508678. It is a component of Object ID 1508382

cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Cannot perform schedule operation on Object ID 1508678. It is a component of Object ID 1508382

The server supplied the following details: Cannot schedule a component of a Publication. Must schedule entire Publication.

Event log file for error 2:
Subprocess(JobServerChild) Could not be started

cid:image005.png@01D21FDA.8B1338B0

We are running out of ideas and meanwhile our company has no reporting....
Anyone know show to solve these problems?

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1 Answer

JinChong Tsai Dec 28, 2016 at 06:50 PM
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When is the last time your BI platform is rebooted? Ideally, the reboot should be conducted once a month to clean up the OS kernel memory fragmentation and application heap space.

Regards,

Jin-Chong

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