Regarding the CTI,
My requirement, to read the call history (i.e. please pres 1 to payment section, press 2 to change the address, press 3 to pay with a debit card, press 4 billing information.. etc ) and show all this history within in the webclient.
I am able to receive the call, but when I try to get this history information, I cannot reach it.
What I did was set a breakpoint within
and variable ev_transfer is comming empty.
I've checked and I've this customizing
my attribute is configured in my Z profile
Does anybody know if this is the proper way to get the CAD xml data to get call history.
Any help is useful.
Thanks in advance