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Mail Notification in case of License expires

former_member231409
Participant
0 Kudos

Hi Experts,

I have a requirement,One week before of expiring of the legal control licenses, the user should notify by mail . If any body has done before this kinds of development, could you please tell how to do this .

Is it possible only by workflow or by any program also .

Thanks

Regards

Santosh

Accepted Solutions (1)

Accepted Solutions (1)

former_member215181
Active Contributor
0 Kudos

Hi Santosh,

It will probably be best to write a report that finds any expiring licences and sends a corresponding e-mail. You could set up a background job to run the report.

Things to think about would include:

  • Who would be the recipient of the e-mail
  • If you ran the job daily, how you would prevent sending 7 successive notifications for the same licence
  • If you ran the job weekly, how you would avoid late notification of licences that were just missed in the previous run
  • How you would avoid notifying the user of licences already fully consumed

Good luck with that development,
Dave

Answers (0)