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Former Member

Issue with APPROVER_FULL_NAME variable in GRC 10.0 SP14

Hello everyone,

I am facing one issue with Notification variable APPROVER_FULL_NAME . In our workflow, we are sending stage level notification to user whenever his request is approved or rejected.

Approver's name is coming correctly in the emails when the request is rejected. It is not coming for approved requests. However, i have maintained same variable in both the templates.

Note: i have implemented below SAP NOTE for having COMMENTS & APPROVER related varibales-

1917639 - UAM: Adding Comments and approver name variables in Access Request approval mail

plz check the manual activities given in the note which i performed for using COMMENTS variable in emails.

Is it a system bug or am i missing something?

Thanks,

Mahak

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2 Answers

  • Best Answer
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    Former Member
    Sep 06, 2017 at 05:18 AM

    Hello Mahboob,

    There was issue in SAP standard code itself. SAP development team has released a note for my system GRC 10.0 SP14.

    After implementing sap note 2528396, value for all notification variables is coming correctly.

    Regards,

    Mahak

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    Former Member
    Aug 22, 2017 at 01:06 PM

    Hello Mahak,

    Check this note : 2472658 - Notification variables are not filled in Access Request Approval Email

    Thanks

    Shaik

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    • Former Member

      Hello Mahboob,

      There was issue in SAP standard code itself. SAP development team has released a note for my system GRC 10.0 SP14.

      After implementing sap note 2528396, value for all notification variables is coming correctly.

      Regards,

      Mahak