Skip to Content
avatar image
Former Member

user license is grey,could not change from professional to indirect in sap b1 9.2

our sap b1 license server now is 9.2 . we have to change a user's license from professional to indirect .we tried to stop the license server like what we did before ,but could not open the license administration window after then. does anyone advise how to do in sap 9.2 ? thanks in advance ?

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Aug 08, 2017 at 05:57 AM

    Hi ,

    Ask the User to Log Out from the SBO and try to reassign the license.

    Regards,

    Add comment
    10|10000 characters needed characters exceeded

  • Aug 08, 2017 at 05:40 AM

    Hi,

    Why would you stop the license server? Make sure the user is not logged in, take the professional license away from the user, and then assign the indirect license.

    Regards,

    Johan

    Add comment
    10|10000 characters needed characters exceeded