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C4C Campaign Automation Create Lead Action does not work as expected

Aug 07, 2017 at 01:13 PM

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Hi,

I am working on campaign automation and the actions based on the triggers "e-mail interation" and "clicked link". Create an activty (task or phone call) works perfectly. Creating a Lead doesn't work!

As mentioned in the documentation: Please be aware that the system creates leads only for accounts and contacts where no open lead exists already, I changed any existing leads and assigned the status declined.

What configuration do i still need to do or check to make this work in 1708.

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Best Answer
Marie-José Veerhuis Aug 09, 2017 at 08:14 AM
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After all it works fine! There was some delay in the system.

MJ

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