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Server0 Process stopping (during upgrade)

I'm currently upgrading Sol Man 7.1 (Windows/Oracle).

Current phase is Deploy Java Core Components during Execution but I'm seeing an error.

std_server0.out has the following entry:

Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started. com.sap.engine.frame.ServiceException: Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: Hashes not converted: Write lock not received after 10 attempts

A call with SAP has been open for some time but they have been unable to resolve the issue so thought I'd try here.

"Hashes not converted" - finding very little related to this statement. In fact, drawing a total blank at the moment. Has anyone come across this before?

Any suggestions would be appreciated.

Thanks

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