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how to increase SAP Business one performance when order large line 204

Aug 07, 2017 at 08:41 AM

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Hi Team,

Sub: Poor SAP Business one performance when using Boyum add-on.

SAP system has slow down dramatically since the recent update, this is particularly noticeable when working with large quotes/orders with a lot of lines.

For example, even using the SAP client loaded on Server, opening Sales Order "1234" takes over a minute, then even updating one line and saving it causes the system to process all 246 lines in the order which again takes over 1 minutes to save the order.

Based on troubleshooting,

1.we have now managed to prove that disabling the Boyum add-on, the opening of said SO reduces from between 1-2 minutes to about 10-15 seconds on a Citrix session when we know is slower than the fat client.

2.Enabling it again and we get the same bad experience.

3.On a fat client it is about 35 seconds with Boyum enabled, and approximately 10 seconds with it disabled.

Please help for this the same.

Regards,

Datta

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Best Answer
Johan Hakkesteegt Aug 07, 2017 at 10:00 AM
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Hi Datta,

Now that you can demonstrate that the issue is caused by Boyum's addon, I recommend that you contact Boyum's support desk directly. Considering that this started happening after an upgrade of the addon, it might well be that they are working on a fix.

Regards,

Johan

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