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HTTP Status 500 - Initialization of SLD service is failed!

Aug 04, 2017 at 09:53 AM

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Hi all,

I have problem configuring SAP Browser Access.

As required, I have port forwarded ports 30000, 30010 and 8100.

After installation of all SAP Components, using online port checker, I've seen all ports opened successfully.

However, when I try to access my browser access link, I am facing this error:


type Exception report

message Initialization of SLD service is failed!

description The server encountered an internal error that prevented it from fulfilling this request.

exception

com.sap.b1.sld.client.exception.SLDServiceException: Initialization of SLD service is failed!
	com.sap.businessone.saml2.sp.configuration.SAML2SPManager.doInit(SAML2SPManager.java:82)
	com.sap.businessone.saml2.sp.SAML2SPSession.<init>(SAML2SPSession.java:81)
	com.sap.businessone.saml2.sp.filters.LoginRequiredFilter.doFilter(LoginRequiredFilter.java:273)
	com.sap.b1.sld.common.web.filter.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:49)
	com.sap.b1.sld.httpDispatcher.b1WebServer.HelpApplicationFilter.doFilter(HelpApplicationFilter.java:55)

note The full stack trace of the root cause is available in the Apache Tomcat/7.0.64 logs.

I am constantly restarting all SAP Services but to no luck.

Any idea why this problem occur? Will be much appreciated.

- Honey

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1 Answer

Balaji Selvaraj Aug 04, 2017 at 09:57 AM
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Try to restart the service and check which includes SAP SLD, License Server,Browser service

https://answers.sap.com/questions/51649/sap-browser-access-error.html?childToView=141561#answer-141561

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Hi Balaji,

I did restart all services including SLD, License Server and Browser Service. But still the same error occur.

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Can you share the sld configuration. Are you facing issue in internal network or outside network

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you mean this one?

capture.jpg (46.1 kB)
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Internal and outside network, it doesn't work.

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In SLD how the browser service ports mentioned.Share the image

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