Scenario A activation-problem in sales order change

[Former Member]

Hi

We are using CRM 5.0, in which I have activated scenario A in middleware(R3AC6 & table CRMPAROLTP in ECC) so that sales order can be changed in backend ECC 6.0 system.

Now when I create a Sales Order it is replicated to ECC system correctly. But when I change the same in either ECC6.0 or CRM5.0 systems, sold-to-party, ship-to-party & bill-to-party fields become blank.

I have checked when this scenario is not activated and I make any change then BDOC doesnot contain any data for BPs, but when I do the same with scenario A activated BDOC contains one entry, i.e. for payer or entries existing in BDOC with only payer partner function entry is visible.

Thanx in advance.

Regards

Hitesh

[Former Member · Accepted solution]

Hi Hitesh,

You have only to use scenario A between ECC and CRM 5.0. Also implement the CSL along with scenario A, which might solve your problem

Regards,

Paul Kondaveeti

[Former Member · Accepted solution]

Hi

I had seen notes 642944, 888665, 705200, 888299, the note for lock is valid for CRM 4.0. Now I had even tried to do those settings in CRM & ECC but it didnot help. As per my understanding if I deactivate the service i.e. causing this problem then it might work.

Thanx in advance.

Cheers

Hits

[Former Member]

hi Hitesh,

Please refer Oss notes 928974,497327.

Please reward points if helpful.

regards,

Muralidhar Prasad.C

[DouglasCezar]

People, it worked!

I found that there was a missing parameter in the CRMPAROLTP table.

The "document type" / "parname3" was missing so the R/3 didn´t found the 'scenario A" parametrization for the SO. I just set the correct document type and it worked.

Thanks for all the ideas!

Regards,

Douglas

[DouglasCezar]

Hello All,

I´ve read this topic and I would like to ask you about one problem I´m facing here.

We´re using R/3 4.7 and CRM 4.00. The active scenario is "A" in both systems. The problem is: when I try to change in R/3 system (t-code VA02) one sales order that was originally created in CRM system I've the following error message: "You must change this document in the CRM system".

The contents of the VBAK-VBKLA field for this document is: "CRM40A A".

I've read all the notes I found regarding this issue and I didn't find something explaining how to control this behavior.

Please, do you have any idea?

Thanks!

Regards,

Douglas Cezar

[Former Member]

Hi,

This is a commonly observed problem with Scenario A.

There are 2 options to resolve this:

1. Increase patch level to 8 or higher

2. Implement the OSS note 1025509/ 1011465 (whichever is applicable in your case)

It should be solved.

Kindly reward with points

Sharif

Message was edited by:

sharifuddin inamdar