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Problems connecting backend to Launchpad on Portal-Site, despite successfully tested connection

Aug 08, 2017 at 07:01 PM

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Former Member

Hi there,

we have the following situation:

- Backend connection configured in Cloud Connector as well as added the required resources --> Connection tested successfully

- Connection of cloud connector in SCP --> tested successfully

- Check connectivity of destination in SCP --> successful (authentication setting: no authentication)

Portal Service:

- Adding a launchpad-site & Content

- Adding new backend with the same name of the destination in the SCP

- Clicking on app does not trigger a pop-up window in which to enter my credentials for backend-access

- App can therefore not load any data from backend

Further testing:

- Starting Web IDE and creating "New project from template".

- When trying to choose the system, our connected backend does not appear

Any help would be greatly appreciated.

Many thanks in advance

Laura

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