Skip to Content
0

BI Launchpad error message : cannot connect to server

Aug 08, 2017 at 12:30 PM

175

avatar image
Former Member

Hi

we are facing this message every now and then :

BI launch pad cannot connect to the server. Close the report [anel and try to connect again or see ypur BusinessObjects Administrator

it seems to happen while users are building a complex query (meaning taking long time to build) on the query editor of Webi (BI4.1 SP6)

Anyone facing this message ? is there a particular time out for the query editor ?

thanks for any thoughts

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

2 Answers

avatar image
Former Member Aug 08, 2017 at 12:52 PM
0

a few minutes i would say

all i know about the bi platform is installed on 2 tomcat7 and connecting to an oracle database

Share
10 |10000 characters needed characters left characters exceeded
Denis Konovalov
Aug 08, 2017 at 12:37 PM
0

There could be various timeouts at play. Enterprise session timeouts, web session timeouts etc...

How long does it takes to get this message ?
What is your deployment architecture looks like ?

Share
10 |10000 characters needed characters left characters exceeded