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Former Member

email template campane activation

good day

i have the following error when activating email template

Please change the domain in From e-mail address . ****.com is not allowed

I referred to email and fax settings under fine tune.

the proper domain was maintained !

any other reason

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1 Answer

  • Aug 17, 2017 at 03:39 PM

    Hi,

    You need to maintain the allowed domains in Fine Tuning.

    In Fine Tuning, look for Email and Fax Settings and maintain allowed sender email domains.

    I think you did this already, so perhaps check if you get this error with another domain, maybe like gmail.com as a test, and if it is till an issue, raise an incident for support to check.

    Regards,

    Jameel

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