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Former Member

Cannot process message, no route from USERX to SID:XXX:USERY

When I look at a query in the web I (USERX) wanted to send it to a friend (USERY) to I pressed the "send" link and went to the "broadcasting wizard". When I got there I selected USERY using the "user find" functionality.

After I select this user I press Execute, but then I see an error on transaction SCOT. The err is: Cannot process message, no route from USERX to SID:XXX:USERY

The functionality is letting me define a userid, but it should be finding the email address of that user in the system (su01). SU01 is defined correctly and so is my mail setup. I followed the following setup procedure:

http://help.sap.com/saphelp_nw2004s/helpdata/en/af/73563c1e734f0fe10000000a114084/content.htm

Anyone know how I can fix this routing problem?

Mike

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4 Answers

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    Former Member
    Aug 03, 2007 at 03:54 PM

    Fixed it myself.

    I found that on transaction scot that i did not have an RML node created. After I configured that node it worked like a champ!!

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    • Former Member Former Member

      Hi thiru,

      Go to SCOT, in that expand INT and double click on SMTP, a new window popup. Under General Information ensure that there is a check mark next to "Node in use".

      Do let me know if you are still facing the issue.

      Regards,

      Balakrishnan

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    Former Member
    Sep 04, 2008 at 07:34 AM

    Hi there,

    I am having the same issue. I have checked scot as you have suggested and "node in use" is checked. I am trying to generate Email remittance advices via payment run and it works for one payment type, but not another. Any ideas?

    Thanks

    Jackie

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    Former Member
    Oct 26, 2010 at 05:51 AM

    Hi Roshan,

    I have tried all the options mentioned but still we are getting "Cannot process message.........".

    Please help.

    Regards,

    Nisha

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    • Former Member Former Member

      Just in case if someone wants solution for RML issue. I also got the same error. please provide the SID, clinet and username in su01 for the user. Under su01 -> communication -> 'other communication' - RML

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    Former Member
    Nov 14, 2013 at 11:29 AM

    Hi,

    This issue might occur either in development or in quality system sometimes nodes are not checked in these systems Just go to SCOT transaction expand the node SMTP and check the node "Node in Use" and it will work perfectly.

    Thanks & Regards,

    Kotni Srikant

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