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Former Member

Recovering recurring schedule configurations.

Hello Everyone,

We used to run recurring report schedules daily/weekly which is delivering to hundreds of users. Accidentally 3 recurring schedules got deleted and we don't have Audit enabled in the environment since it is used only for distribution.The issue here we need to reschedule the 3 recurring instances.Is there any way to get the recurring schedule configurations(like to which group its being delivered,format etc..)of the deleted recurring schedules.

Thanks in Advance,

Manhoj

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3 Answers

  • Aug 04, 2017 at 12:14 PM

    have you checked in the successful instance history.

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  • Aug 04, 2017 at 12:37 PM

    Hi,

    You need to have an instance in the history. Only then you can get the schedule configuration by clicking on the status - Success/Failed etc.
    And what version of BO are you using? Just in case if you are on 4.2 you can check under CMC-> Recycle bin.

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    • Former Member

      Thank you for your response.

      The recurring schedules are distributing to multiple outlook groups containing hundreds of users.So the success instance corresponds to a particular user(each successful instance created for every member in the group) and we are not able to get the configured group those users belong to.

  • Aug 04, 2017 at 01:03 PM

    Does the report itself got deleted or only the instance?

    If it is only recurring instance, You can always get the schedule information from either success/failure instance from the history of the report?

    If not you need to rely on your BIAR backup, email that is already distributed,etc..

    Thanks

    Mani

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