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Former Member

Lockbox - Residual Payment

Dear SAP Experts,

If the incoming payment through lockbox is $600 for the invoice of

$1000, the system shows both as outstanding line items. But I want the

system to clear $1000 and shows only remaining $400 as a new line item.

Partial payment box in OBAY is unchecked.

Please Advise.

Regards,

Paul

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  • Best Answer
    Posted on Aug 01, 2007 at 06:12 PM

    Hi Paul,

    Try checking the partial payment tab and also check Customer master has tolerance group. In Tolerance group config we can specify payemnt terms for residual items.

    Pls check if that is done

    .

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