I am working on workflow scenario, where I have a wait step for an event (to be triggered by an incoming Idoc). Now when a time frame is reached, a workitem should be raised for an agent to take the action ( to continue wait or cancel the process).
I understand that the wait for an event step also raises a work item. So I am planning to design as follows.
1. Activate the requested start date tab which will put the WI in the inbox. But not very sure how to capture the agent decision and go back to wait step or cancel accordingly.
Can someone provide me some inputs?