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Former Member
Jul 31, 2007 at 08:10 AM

Automatically create business activities for outbound emails


Dear experts,

In order to have the historical contact log between our client and its customer, we would like to have the outbound emails automatically created as activities for those customers.

By customization we are able to have that link for the inbound emails.

Is it possible also for Outbound Emails? Which way should we follow?

Thanks in advance,


Joao Fleming