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Former Member
Jul 30, 2007 at 02:12 PM

GRMG EMAILS NOT WORKING

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Hello,

I have setup a SolMan 4 to use for GRMG monitoring of our Portal Systems.

The Portals do not have the CCMS Agent installed since I am not interested in any performance data at this stage.

To register them for GRMG I used the downloadable XML file and changed that accordingly. All Systems are showing in TA GRMG / RZ20 and behave as expected.

I then set SNMP mail up (SCOT) and it is working fine. After that i configured the method CCMS_OnAlert_Email as follows:

SENDER: <same user with email in SU01 in client 000 and my working client>

RECIPIENT: <email address>

RECIPIENT-TYPEID: U

I then assigned that method as the auto-reaction method of the MTE Class in RZ20.

Should work like that - but it does not 😔

Version are: 700 / SAP_BASIS SP10 / SAP_ABA SP10

I tried everything I can imagine, even registered a Portal via the CCMS client, used different auto-reaction methods, read every single Forum entry and help text and note and there is just no joy 😔

Any further ideas? Is there a log file where I can see what's happening?

Thanks & Regards,

Andi