Workflow - Go to previous step

[former_member438573]

Hello,

I am building a sequential custom workflow.

Ex : Let's consider the following :-.

A -> B -> C -> D

I am trying to create a WF where if the agent in D rejects the work item, control should return to C(a new work item should be created for C) so he can perform an offline action. If C rejects the work item then it should go to B or if he performs the action and approves then it should go to D again, up to the first guy.

Any suggestions will be much appreciated.

Thanks,

Aashrith.

[anjan_paul · Accepted solution]

Hi,

First take a LOOP step. Inside that just add USer Decision step followed by Activity step as per your requirements.

Thanks

[former_member438573]

Thank you Anjan & Rob for your answers.

[former_member186746]

Hi,

If you were to model your scenario using any Business Process Modeling Language you'll end up using a loop anyway. So please follow Anjan's advice. Or first model the business process and then fit it in SAP Workflow.

Kind regards. Rob Dielemans