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Workflow - Go to previous step

Hello,

I am building a sequential custom workflow.

Ex : Let's consider the following :-.

A -> B -> C -> D

I am trying to create a WF where if the agent in D rejects the work item, control should return to C(a new work item should be created for C) so he can perform an offline action. If C rejects the work item then it should go to B or if he performs the action and approves then it should go to D again, up to the first guy.

Any suggestions will be much appreciated.

Thanks,

Aashrith.

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3 Answers

  • Best Answer
    Aug 02, 2017 at 08:56 AM

    Hi,

    First take a LOOP step. Inside that just add USer Decision step followed by Activity step as per your requirements.

    Thanks

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  • Aug 02, 2017 at 01:21 PM

    Hi,

    If you were to model your scenario using any Business Process Modeling Language you'll end up using a loop anyway. So please follow Anjan's advice. Or first model the business process and then fit it in SAP Workflow.

    Kind regards. Rob Dielemans

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  • Aug 04, 2017 at 03:26 PM

    Thank you Anjan & Rob for your answers.

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