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Profile photo not changed after upload

fred_verheul
Active Contributor

Hi,

Just noticed that after uploading a different picture and saving, I still see the old photo in the right upper corner. Looks like new photo is not persisted. Could anyone have a look? Thanks!

former_member323
Employee
Employee

you are right. I also cannot change my profile picture

brianbernard
Community Manager
Community Manager

Same happened with me yesterday - uploaded new picture, but the avatar didn't change right away. After checking later, however, it did.

fred_verheul
Active Contributor
0 Kudos

I now see my new image (after a good night sleep). So, slow rather than not working it seems. Closing this thread. Thanks everyone for commenting/answering.

matt
Active Contributor
0 Kudos

Deleted as answer already given (published after you posted, but before you were published)

Accepted Solutions (0)

Answers (1)

Answers (1)

tamira
Advisor
Advisor

Hey,

It is a known issue within the header with an open ticket waiting to be resolved.

Best,

Gabi

tamira
Advisor
Advisor
0 Kudos

Hi again,

We rolled out a fix, so avatars should now immediately be reflected your profiles, if you upload them.

Best,

Gabi