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BP Activity List Query

Hi, is it possible to add more choices to the 'Activity' dropdown list when creating a new activity? For example , we would like 'Email in','Email out', 'Phone in', 'Phone out'. We can use 'other' from the current list but was wondering if it's possible to amend the existing list.

Thank you.

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2 Answers

  • Best Answer
    Aug 07, 2017 at 10:39 AM

    Hi ...

    In the standard product it is not possible , you can use the Other and Type combination to acheive your task...

    Regards,

    Kennedy

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  • Aug 03, 2017 at 01:00 PM

    Hi,

    Sorry its predefined we cannot add additional options in activity field. Instead try to use it in Type field or UDF.

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