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How can I search for answers?

I've been searching for answers, but I'm not finding many open discussions. It seems like most of the results come in the form of read-only archived SCN discussions -- and even those don't look all that recent. Why is that?

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  • But, unfortunately, not the comments...

  • Yes - but make sure to wait arround 24h to ensure your latest answers are showing up :(

  • I don't like it either, way too complicated to find a posting or even a single answer. The UI is too fancy and not like standard forums out there. The new tile-look uses too much space and I'm lost in navigation very fast.

    Previously each topic/thread had a clearly defined forum and now I have to use tags to get things sorted if at all. Maybe my posting is found by some smart mate that would like to help me with my question. Guess because of this mess the new community this won't happen at all.

    Sorry, but if you want the users too switch to different locations and websites to find help, you are on the right way.

    Michael

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9 Answers

  • Best Answer
    Oct 08, 2016 at 07:45 PM

    SAP Community's new Find Questions & Answers search pulls results from community questions as well as from SCN discussions saved in the community archive. At the time of the October 10 launch, no community questions were immediately available -- because people didn't have a chance to ask and answer questions yet! This is changing, of course, as members begin to post questions and provide answers using the new Questions & Answers solution.

    In the meantime, however, the bulk of results from the Find Questions & Answers search will initially come from the SCN community archive. In addition, at launch, the search only pulled archived material posted in SCN prior to September 22, 2016. By Wednesday, October 12, all eligible SCN discussions -- meaning discussions with responses -- will be part of the search.

    If you can't find the information you need via the Find Questions & Answers search, you may want to ask a question for our community experts to answer (which, as noted above, will help populate our Questions & Answers solution). Before asking a question, please read the rules of engagement -- particularly the section about searching before posting, as you may be able to find your answers in old discussions.

    You may also find the Q&A resource page useful. If, after all that, you still can't find a helpful answer, then you may want to explore the rest of the community, as you can find useful information in the blogs section and on community topic pages as well. You can learn more about community topic pages and the other areas of the SAP community on the About SAP Community page. If you'd like to search all of SAP.com, including SAP Community, please visit the site's search page.

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    • Discussion threads with 0 replies were not migrated and this is the case of those that are retrieving a "404" error page for your query.

      Given there were several million URLs redirected, it will take time for Google to update it's index and user feedback (i.e. visiting a result no longer available) helps Google and other search engines understand sooner what's no longer available.

      There's also an issue with the synonym engine on site search that should be fixed soon. This means "UI5" isn't understood to be the same as "SAPUI5" and for which there are additional results.

  • Oct 31, 2016 at 01:24 AM

    why is this happening?i cant find all my old questions and i need to reference to them time to time.

    now i am not able to find those questions.i am lost.

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    Former Member
    Nov 21, 2016 at 09:46 AM

    The old SCN was way way way better!!!

    Pls consider getting back to the old system!

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  • Oct 12, 2016 at 01:45 AM

    Where is the old "places" ... where can I find my old discussions?

    Thank you.

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  • Oct 11, 2016 at 09:58 PM

    A real basic question;

    How do I find my own questions ?

    At the moment, I have an oustanding question https://answers.sap.com/questions/27506/rewrite-product-version-and-installed-product-inst.html that I asked via the new community Q&A. I only know the URL because I thought to save it.

    Now, the only way I can see this question is to use the direct URL. I can't work out how to search Q&A that were entered under my own name; they don't appear under my profile. Depending on where in the navigation I am, the "Actions" lets me find my Blog posts, but the functions available under this drop down are inconsistent, and I haven't found a path that lets me search on questions by my user name (or any other specific user).

    Martin

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    • Hi Sajid,

      Apologies for not replying earlier; just wanted to say this works. I was abit confused in that selecting my photo can give me a dropdown (which doesn't give me what you have shown), OR I can go to my profile which does give me what I want.

      thanks

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    Former Member
    Nov 01, 2016 at 08:02 PM

    Hi! I can't see any replies for archive posts.

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    • It is probably too late for you to get an answer after 3 days, but if you still experience this problem - check if you are using custom filters in AdBlock or a similar add-on, which hides page elements.

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    Former Member
    Oct 12, 2016 at 03:44 PM

    Dear all,

    i have the same problem. I cant find my questions. I have look in my profil, but there is nothing.

    Regards Peter

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    • as mentioned before, old questions from the old SCN are in the archive and will not show in your profile. New questions asked in the new Answers tool will appear in your profile shortly after published by a moderator.

  • Oct 16, 2016 at 11:43 PM

    Yaniv,

    thanks; working for me :)

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    Former Member
    Nov 29, 2016 at 01:11 PM
    Anyone have any idea why the security answers don't transfer when an upgrade is done to 1508. We recently upgraded from 6.2 and it doesn't seem as if any of the security answers transferred over.
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    • are you talking about missing discussions here in the community or is this a product specific question which you just added to the discussion of someone else?