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What do you think about our new Q&A platform?

What do you think about our new Q&A platform?

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49 Answers

  • Oct 11, 2016 at 02:16 PM
    33

    Tags are a good thing for social networks like tweeter where you have millions and millions of users. But on a more closed community like this we need more structured group topics or what used to be spaces. I still don't know how to search for questions using tags. The quick start guide tells you how to Register, how to Write a blog post, and how to Ask a question but not how to Search for questions.

    Also the lack of notification subscriptions is a minus. I normally contribute with answers to questions about a topic I have some experience with and that I feel I can be of some help. But I cannot login constantly to see what new questions have been posted.

    From a design point of view I'm not a fan of flat, minimalistic, responsive web sites. I normally work on a desktop computer with a large monitor and I don't see the meaning of having to endlessly scroll down to view content I could previously see on one page. I understand there is a lot of mobile users now days but I can't imagine writing a long post or answering a question using a smartphone. I believe the majority of this community users still use desktop computers.

    And it's difficult to distinguish action elements from static elements due to the simplistic design. I don't want skeumorphism back but I just feel it takes more time to do the same work with the new site designs which are hard on the eye due to their all white nature and few contrast characteristics. I'm not alone on this as Office 2016 users feel the same about this kind of design...

    https://outlook.uservoice.com/forums/322590-outlook-2016-for-windows/suggestions/11640570-multiple-choice-for-themes-in-desktop-outlook

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  • Oct 10, 2016 at 07:34 AM
    25

    Due to missing functionality, inadequately realized tag navigation, and the many bugs, I fear that we will see a huge drop in user activity, and that it will take a long time for the SCN to recover from this.

    A lot will depend on how fast SAP can develop the useability of the platform.

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    • But I think those who did this change were SAP employees, weren't they?

      Sometimes I think, there are too many of them.
      So they get bored and change every support platform as soon as you get used to it and begin to work efficient with it:-)

  • Oct 11, 2016 at 08:38 PM
    20

    I really don’t like new SCN. In couple of blogs it was mentioned focus on the quality rather than quantity. I could not see any quality with releasing new SCN. Best example is in last two days questions are more raised about the issues/defect in new SCN rather to actual issues or problems.

    Purpose of introducing Karma is to focus on quality but KARMA itself is not working properly.

    SAP is releasing same time new products and talking about performance but here we have a excel file to find out the TAGS. This is not justifying the SAP Products. Sorry to say but it’s true.

    I don’t understand if new SCN is not ready with the expected functionality then why it is released. You can still continue with the old one for time being.

    It’s very difficult to me to understand when I am active user since 2010 then how new users are going to be understand.

    Regards,

    Amit

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  • avatar image
    Former Member
    Oct 12, 2016 at 06:33 AM
    18

    Can we go back to the old version?

    It was so much better!

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  • Oct 12, 2016 at 09:09 AM
    18

    Things which are IMHO worse now:

    • SCN "Spaces" were simple better than tags

    • Mix of comments and answers in topics (for example this one)

    • Default sort of answers by date is not possible?

    • LOT of unused white space without content everywhere

    • It is hard to follow topics that I participate in. In SCN it was automatic? and we also got visible notifications in upper bar

    • ...

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    • After having interacted with various forums like StackOverflow which I found hard to read/use for the same reason I explained above I stumbled with SCN and after using it for a while I thought "They just nailed it!". I finally found a dedicated space for my product with great contributors providing excellent feedback and a very good email notification system. The UX was excellent, concise, no wasted space, and easy to follow replies. Now all that is gone. The UX is just too fluffy and hard on the eye. And I still have to figure out how to find relevant Q&A about the product that interests me.

  • Oct 12, 2016 at 12:08 PM
    15

    Most of the downsides are already posted here (confusing, waste of space, no email notification, etc.) and in my opinion the new layout is a huge setback compared to the old SCN.

    The worst thing is, that old SCN articles are not completely available anymore (see

    https://answers.sap.com/questions/30197/what-happend-with-one-old-documents-from-scn-nothi.html). User spent hours in order to create helpful documents for others, which hold also years after the creation still valid information for others. The SCN was a network for professionals to exchange ideas and to help others. The old and new posted information needs to be available completely and permanent. All in all I won't participate in the new "SCN" any more until the major drawbacks are solved.

    Best regards,

    Michael

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  • Oct 10, 2016 at 06:25 AM
    14

    Hi!

    I think that the background of http://go.sap.com/community/about/using-tags.html has controversial design. It seems that this man has an "About Tags" plate as a head. And the woman on the right is shocked by this.

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  • Oct 11, 2016 at 03:26 PM
    14

    Hi Sebastian, in general I like the new design.

    1. But I am already struggling to decide if I should write a comment or an answer. I see that I am not allowed to comment (I don't know why), so I will write an answer.
    2. I am quite shure that this answer will not be seen by many people because answers are sorted by votes. Since my answer is new it will have no votes and therefore probably be quite down the list immediately.
    3. The use of screen space is not optimal. The interesting content of a QA list makes use of less than 20% of my 22" 1680x1050 screen and initially shows only 2,5 items:

    4. I am really very much missing the two stages kind of subscription. In old SCN I was able to follow so things would show up in my activity stream. But I could also flag stuff so I would get notifications about changes. Now I am afraid that special important content will be hiding in my overwhelmingly huge activity stream (you only have to follow one single fashionable subject like fiori to get a huge activity stream).

    ----------

    Update to number 2.:

    Yes this answer is last initially and even sorted behind the -10 votes at the end of the second page. So this completely takes away the motivation to answer to a longer thread where the correct answer was not yet bublished.

    Hoping for better wheather.

    Regards, Lutz

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    • Interesting to see comments on sorting by Votes - I haven't spotted any way of making a vote yet. Anyway, what would a vote mean in the context of the technical questions that are the bread and butter of SCN?

  • Oct 13, 2016 at 12:00 PM

    IMHO: Take thousands of secret Tags, add features from Stack Overflow and let it look like Twitter. Guess what you get.

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  • Oct 11, 2016 at 01:44 PM

    Where are the forums ?

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