Lumira: Cant able to login to BO Platform create Dataset

[former_member272256]

Hi Experts,

Currently I am deploying Lumira for our BO server.

BI 4.2 SP2,

Lumira 1.31.6

From my Lumira desktop I can able to login to BO platform to check the existing Lumira reports, whereas I cant able to create new document by connecting some datasource.

I have already opened the port to 6400, 6404, and 6405 to access server.

Could you please help me that whether do I need to do anything pre-configuration for this.

Thanks!

Regards,
Ramesh Jothimani

[former_member185603]

Can you check your Lumira preferences? Lumira Preferences -> Network -> Proxy, Set the option to "No Proxy" and verify.

[former_member183750]

Are you able to connect to that query via IDT (Set to Server Mode) or Crystal Report for Enterprise?

Creating a phone incident or a Caht session may be an idea too.

- Ludek

[former_member272256]

Hi Ludek,

I have tried all the BO tools, it haven worked. It seems like some network issue between my system and server.

Thanks!

Regards,
Ramesh J

[denis_konovalov]

if none of the client tools can connect - most likely you have a firewall between your machine and BOE server.
In BOE Admin guide, see section on firewalls and how to enable communication thru them.

[former_member272256]

Hi Ludek,

Thanks for your prompt reply, I tried it but it haven't helped.

It seems like some different issue.

Thanks!

Regards,
Ramesh Jothimani

[former_member183750]

Please see if the following will help:

2446908 - Lumira BW not connected via BI platform


- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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