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Lumira: Cant able to login to BO Platform create Dataset

Aug 02, 2017 at 07:44 AM

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Hi Experts,

Currently I am deploying Lumira for our BO server.

BI 4.2 SP2,

Lumira 1.31.6

From my Lumira desktop I can able to login to BO platform to check the existing Lumira reports, whereas I cant able to create new document by connecting some datasource.


I have already opened the port to 6400, 6404, and 6405 to access server.

Could you please help me that whether do I need to do anything pre-configuration for this.

Thanks!

Regards,
Ramesh Jothimani

lumira-error1.jpg (78.8 kB)
lumira-error2.jpg (35.1 kB)
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4 Answers

Ludek Uher
Aug 02, 2017 at 04:49 PM
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Please see if the following will help:

2446908 - Lumira BW not connected via BI platform


- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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Ramesh Jothimani Aug 03, 2017 at 02:44 AM
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Hi Ludek,

Thanks for your prompt reply, I tried it but it haven't helped.

It seems like some different issue.

Thanks!

Regards,
Ramesh Jothimani

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Ludek Uher
Aug 08, 2017 at 07:13 PM
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Are you able to connect to that query via IDT (Set to Server Mode) or Crystal Report for Enterprise?


Creating a phone incident or a Caht session may be an idea too.

- Ludek

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Hi Ludek,

I have tried all the BO tools, it haven worked. It seems like some network issue between my system and server.

Thanks!

Regards,
Ramesh J

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if none of the client tools can connect - most likely you have a firewall between your machine and BOE server.
In BOE Admin guide, see section on firewalls and how to enable communication thru them.

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Jawahar Konduru Aug 28, 2017 at 01:07 PM
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Can you check your Lumira preferences? Lumira Preferences -> Network -> Proxy, Set the option to "No Proxy" and verify.

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