Skip to Content
avatar image
Former Member

Wrong values got updated due to VBOF run in multiple agreements

Hi Experts,

Someone from business had changed the rate in a rebate agreement-1234 from 1% to 0 in 2015 after the validity was over and kept as it is. In 2015, some amount was already settled against this agreement before this change in the rate. Now in 2017, one of user mistakenly run the VBOF transaction in production for this particular rebate agreement and due to this, new rate of 0% got updated in this agreement and also max.payable amount incorrectly got refreshed. After further checking we found that not only this particular agreement got affected but due to this VBOF run, many other rebate agreements also got refreshed with incorrect max. payable amount. This has happened as the billing documents for the main rebate agreement (1234) has the rebate conditions from other rebate agreements and some of them also got refreshed with new values updated in their records. Kindly let me know how can I reverse this now. Business has impacted due to this and they are expecting urgent fix.

Regards,

Sandeep N

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

0 Answers