Attach an Excel sheet into an item in CCM (Urgent)

Hi all,

This is very urgent! We need your help, please!

We need to attach one excel sheet to an item uploaded in .csv file into CCM.

One supplier needs to attach a template to one of their items, and we've tried to create a new characteristic from /CCM/ATTACHMENT. Here, we are entering the URL of the MIME type where we have placed the images. In this path, we've created a folder with an excel sheet in it. When we enter the MIME URL into the characteristic and then publish, no attachment can be seen from SRM.

Could anybody help us to find a solution for this? Are we doing something wrong?

Many thanks for your help!

Ana

Message was edited by:

Ana Muñoz