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Former Member
Jul 26, 2007 at 08:21 PM




My scenario is CRM >XI >Webservice (Async). The customer has their own home grown legacy system where they maintain the customer data (master & transactional).

CRM IC Webclient is used as front end. There is a minimal amount of data that has been replicated from the legacy to CRM system like the customer info and etc. The user will change the CustomerName & Address in the CRM system and upon submit it has to go via XI and call a pre-existing webservice which inturn will update the customer system.

As we want to accomplish this scenario out-of-the-box are there any standard IDOCs or RFCs or BAPIs available in the CRM system. If so please give the name of the module.

Thanks in advance.