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Getting error while connecting Utility Customer E-Services

I am getting the following error while connecting to Utility Customer E-Services through the browser.

Error: Your user master has not been created correctly. Contact your system administrator.

Please advise some fix for this problem.

Thanks in advance.

Regards,

Nitin

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3 Answers

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    Former Member
    Aug 08, 2007 at 06:46 PM

    hi nitin

    where can i find more information about Utility Customer E-services. i havent found anything on the service marketplace.

    is it a business package to be installed on the portal?

    any help would be appreciated

    thanks

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    Former Member
    Oct 24, 2007 at 09:08 AM

    Hi Nitin,

    did you solve your error?

    I have the same one and I can't understand how to fix it...

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    Former Member
    Nov 10, 2008 at 01:56 PM

    I finally got the solution!

    It was an issue due to the length of the business partner number in the UME property com.sap.security.core.user.references:objkey_0.

    It HAS to be a number of 14 digits so you HAVE to write a 14 digits number.

    If your business partner number has less digits you have to put some leading zeros in the number to make it work.

    Hope it helps you in this configuration

    Regards

    Mattia

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