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User Types and Associated Functionalities in C4C

Dear Team,

Do we have any Documents on user Types and Associated Functionalities in C4C as same as ByD.

Thanks & Regards,

Ram Prasad P

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2 Answers

  • Best Answer
    Aug 01, 2017 at 06:06 PM

    Hello Ram,

    The information that you are looking for can be found here:

    https://help.sap.com/viewer/cea15f900ca04c4faa35d3044577fe27/1705/en-US/188568cb763d1014954cab5743729393.html

    Please check inside the Section User Subscriptions

    if this answer satisfy your query, then please do not forget to click on “Accept” this answer as correct one

    Thanks and Best Regards

    Gabriel Brage
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  • Aug 01, 2017 at 08:24 AM

    Hi Ram Prasad,

    There are six User types:

    Standard Self-Service User

    Project Manager Self-Service User

    SCM Enterprise User

    CRM Sales Team User

    Standard Enterprise User

    SCM Self-Service User

    User Type: Standard Self-Service User - Functionalities

    Self-service and data-entry tools.

    This includes, but is not limited to:

    Time and expense reporting

    Travel management

    Leave requests

    Editing time sheets

    Editing personal data

    Creating incidents

    User Type: Project Management Self-Service User - Functionalities

    The standard self-service user functionality as listed above, plus:

    Update project task information

    Create and manage project-related work packages

    Assign project team members to work packages

    Efficient checklist handling

    Document collaboration

    User Type: SCM Self-Service User - Functionalities

    The standard self-service user functionality as listed above, plus:

    Data entry and task confirmation using terminals or other devices

    Receive and confirm: Pick, pack and ship tasks

    Production: Receive and confirm make tasks

    Quality assurance: Receive and confirm inspection tasks

    User Type: CRM Sales Team User- Functionalities

    The standard self-service user functionality as listed above, plus:

    Organization and business data setup

    Management of accounts and market information

    Activity Management

    Sales Campaign and campaign management

    Lead and opportunity management

    Built-in analytics

    User Type: Standard Enterprise User- Functionalities

    The standard self-service user functionality as listed above, plus:

    Organization and business data setup

    Financials

    Internal project management

    Personnel administration, compensation, and, time and labor management

    Sales campaign, sales, and service

    Contract management

    Purchase request and order management

    Collaboration, groupware integration, and desktop integration tools

    Built-in analytics

    Regulatory compliance tools

    User Type: SCM Standard Enterprise User- Functionalities

    The standard self-service user functionality and standard enterprise user functionality as listed above, plus:

    Supply chain planning and control

    Fulfilment planning and control

    Supply and demand planning, and forecasting

    Warehousing, inbound and outbound logistics, physical inventory, and stock transfer

    Order preparation and scheduling

    Production monitoring and control

    Operations tracking and tracing

    If this answer satisfy your query, then please do not forget to click on “Accept” this answer as correct one.

    Thanks

    Santosh

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    • Former Member

      Hi Santhosh,

      Thanks this i have. But am looking for C4C as same like this. Please share us if you have it for C4C. Thanks

      BR, Ram