on 07-31-2017 4:26 PM
Dear Team,
Do we have any Documents on user Types and Associated Functionalities in C4C as same as ByD.
Thanks & Regards,
Ram Prasad P
Hello Ram,
The information that you are looking for can be found here:
Please check inside the Section User Subscriptions
if this answer satisfy your query, then please do not forget to click on “Accept” this answer as correct one
Thanks and Best Regards
Gabriel BrageYou must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you so much Gabriel, that will help me a lot. Please check and let me know.
If i get a clarity like in the document for SCM Enterprise user, finance user what all functionalities available as same we need what all functionalities customer will get if they select this packages SAP Cloud for service, user , SAP Hybris Sales and Service Cloud, Limited Access, SAP Hybris Cloud for customer Service, enterprise edition and SAP Hybris Cloud for customer Service, Professional edition. Thanks
Hello Ram,
We have checked this internally;
We have removed the references to the three missing user subscription types from the document in question for the 1708 version. This document will be updated on the public help portal by the end of this week (Friday. 18 August) at this URL: https://help.sap.com/viewer/cea15f900ca04c4faa35d3044577fe27/1708/en-US/188568cb763d1014954cab574372...
Regarding the request for comprehensive functionality lists when selecting packages for: for SAP Cloud for service, user , SAP Hybris Sales and Service Cloud, Limited Access, SAP Hybris Cloud for customer Service, enterprise edition and SAP Hybris Cloud for customer Service, Professional edition, we will add this to our documentation backlog.
Best Regards
Gabriel Brage
Hi Ram Prasad,
There are six User types:
Standard Self-Service User
Project Manager Self-Service User
SCM Enterprise User
CRM Sales Team User
Standard Enterprise User
SCM Self-Service User
User Type: Standard Self-Service User - Functionalities
Self-service and data-entry tools.
This includes, but is not limited to:
Time and expense reporting
Travel management
Leave requests
Editing time sheets
Editing personal data
Creating incidents
User Type: Project Management Self-Service User - Functionalities
The standard self-service user functionality as listed above, plus:
Update project task information
Create and manage project-related work packages
Assign project team members to work packages
Efficient checklist handling
Document collaboration
User Type: SCM Self-Service User - Functionalities
The standard self-service user functionality as listed above, plus:
Data entry and task confirmation using terminals or other devices
Receive and confirm: Pick, pack and ship tasks
Production: Receive and confirm make tasks
Quality assurance: Receive and confirm inspection tasks
User Type: CRM Sales Team User- Functionalities
The standard self-service user functionality as listed above, plus:
Organization and business data setup
Management of accounts and market information
Activity Management
Sales Campaign and campaign management
Lead and opportunity management
Built-in analytics
User Type: Standard Enterprise User- Functionalities
The standard self-service user functionality as listed above, plus:
Organization and business data setup
Financials
Internal project management
Personnel administration, compensation, and, time and labor management
Sales campaign, sales, and service
Contract management
Purchase request and order management
Collaboration, groupware integration, and desktop integration tools
Built-in analytics
Regulatory compliance tools
User Type: SCM Standard Enterprise User- Functionalities
The standard self-service user functionality and standard enterprise user functionality as listed above, plus:
Supply chain planning and control
Fulfilment planning and control
Supply and demand planning, and forecasting
Warehousing, inbound and outbound logistics, physical inventory, and stock transfer
Order preparation and scheduling
Production monitoring and control
Operations tracking and tracing
If this answer satisfy your query, then please do not forget to click on “Accept” this answer as correct one.
Thanks
Santosh
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
5 | |
1 | |
1 | |
1 | |
1 | |
1 | |
1 | |
1 | |
1 | |
1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.