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Error : administration error on headerd dfdfdf

x

Thanks!,

JC G

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1 Answer

  • Jul 31, 2017 at 02:23 PM

    Hi,

    The reported issue could be caused by a Hardware key mismatch. In order to resolve reported issue please request a new license key with a proper Business One version and Hardware key as well. This process is described in the SAP Note 578256 request - for an existing system. Once you have received a new license key please try to import it into License Manager.

    If the above does not work, then please try the below steps:

    1.Delete the current system as per SAP Note 578256.

    2.Create a new system. Kindly make sure with the version (for example 9.1 or 9.2), version should be matched.

    3.Request a new license file with the new system and check if it is working.

    Hope it helps!

    Kind regards,

    ANKIT CHAUHAN

    SAP SME Support

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    • Hi,

      It appears that I am not able to make you understand. I am not asking to delete/format your system completely. I am asking you to delete the System from Support Launchpad for SAP Business One and register it again.

      Otherwise, please raise an incident to SAP Support and my colleagues will try to help you for the same.

      Kind regards,

      ANKIT CHAUHAN

      SAP SME Support