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Former Member

My publication is failing with error "mailbox unavailable".

Hi Experts,

I have a publication which is pushing report to mail. I have given dynamic recipients like these when user id matches with user email. It will trigger mail to those users with corresponding rows of data.

In the source report for there are user emails which no longer available so my publication is failing. I can't remove users from database level.I can't modify the object.

To tackle this i have a universe "Active person" which will give me the active user id and active mail address,but i do not have have related information that i want to send in these universe.

So, what to do so that my publication trigger mail to active email id only.

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1 Answer

  • Jul 31, 2017 at 02:14 PM

    You have to clean your data. Publications don't know if email is active/valid or not and no method to test it.
    You need sort your email data to feed only valid email addresses to publication.

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