bapi_notification_create

[shahid]

i m creating a message in solution manager through bapi_notification_create.

please list out the possible values to fill in to create a message.

and tell me where can and how can we see the message which are created in solman.

Message was edited by:

shahid mohammed syed

[Former Member · Accepted solution]

Hi,

HI

BAPI_NOTIFICATION_CREATE this is a standard BAPI to create a Support Desk Message in Solution Manager . The following are the input parameters that i have passed and it works fine,so you can also try the same taking it as a example but few parameters varies depending on the Solution Manager settings,please check it out according to your requirements.

Note: The parameters that i have not mentioned can be left blank

1) NOTIF_EXT

TYPE_NOTIF - SLFN ( this is the transaction type used for Support desk message in SOLMAN ,it may be SLF1 ,SLFN..but by default this BAPI takes the transaction type to be SLFN,so even if you dont pass any valus into this parameter ,this will be assiged a default value )

SUBJECT : Please create BP number (This is the short Description of the message that appears in the Description TAB of the SOLMAN screen on the TOP below Message NO)

PRIORITY : 3 (Prority that is assigned to the message in most of the cases priority ranges from1 - 4 )

LANGUAGE :EN

2)NOTIF_CRM

The parameters in this are related to the Category ,so if catecatory is made use of in creation of message then this NOTIF_CRM is used or else it can be left blank.

TABLES:

1)NOTIF_PARTNER :

PARNR : 34 ( Business Partner Number of the person who is raising the Support Desk Message i.e,Initiator )

TYPE_PAR : BP (Partner type , Check it from SOLMAN functional settings)

FUNC_PAR : RP ( Function type ,Check it from SOLMAN functional settings)

PAR_ACTIVE : X

2)NOTIF_SAP_DATA

INSTN :002019888 (Installation Number of SOLMAN ,SYSTEM DATA )

COMP:BC ( SAP-Component ,this will take the messages to a support team,there are many SAP-components based on the message it varies )

OSSYS: LINUX (OS of the system SOLMAN,system data )

DBSYS : ORACLE9.2.0.1.6 (DB of the System SOLMAN ,system data )

SWCOMP: SAP_BASIS (Software component of SOLMAN,system data )

SWREL : 620 ( Sofware release of Solman ,system data )

SWPTCH: 0055 (Support PAckage level of SOLMAN ,system data)

SYSTYPE : T (Type of Sytem ,T -Test system ,D - Development ,P- Production)

SYSID:SMR ( System ID of SOLMAN ,system Data)

MANDT:Client ( Client Of SOLMAN ,System Data )

3)NOTIF_TEXT_HEADERS

TXT_NUM : 0001

LANGUAGE:EN

TYPE_TEXT:99

4)NOTIF_TEXT_LINES

TXT_NUM :0001

TDFORMAT:/>X

TDLINE: Please create the BP for the following members (This contains the content of the mesage,if there are more than 132 characters pass it to TDLINE by appending 1 more row of TDLINE in BAPI)

The other Tables except return are used in case of attachments , so if you are in need of that also let me know,i would send you those details also.

Feel free to revert back for any clarifications.

Reward if useful!

[patricio_mansillacaro · Accepted solution]

Hello Prasad,

I'm working on getting to use this BAPI and your answer have been very helpful, but I still need a couple of extra info:

- How to attach documents when crating a Message ?

- How to specify Notif partners for Sold-to Party and Support Team ?

- How to update an existing Message?

Kind regards

Patricio

[Former Member · Accepted solution]

Hi Patricio,

1. for attaching the documents please explore "notif_notes" table parameter.

2. for Sold-to Party and Support Team - use "notif_partners" with correct "type_par" and "func_par" field values in that table.

3. Currently I don't have access to SolMan or CRM system. But I am sure there is a BAPI to change the notification.

Regards.

Piyush R Sakharkar.

[garanito2 · Accepted solution]

Hi,

Can you share the information about the attachments with me please?

BR

Fabricio