Is it mandatory to assign a task to responsible agents?

[Former Member]

Hello Gurus,

Iam new to workflow and i have few questions . Iam implementing CATS on ECC6.0 and in the data entry profile i have given the task ID TS31000007,Now i want to assign this task to an agent,

1. Is it sufficient to assign possible agents to the task through PFTC so that all possible agents can execute the workitem.

2. Or is it mandatory to assign the task to responsible agents <b>also</b> through a rule.

3. If i make the task as a general task can the perosn who entered working time can also approve it .

Sriram

[raja_thangamani]

Reply/Reward/close the thread pls if your issue resolved.

Raja T

[raja_thangamani]

Look at the below thread for your Q #1.

http://help.sap.com/saphelp_nw2004s/helpdata/en/c5/e4b5aa453d11d189430000e829fbbd/frameset.htm

Raja T

[Former Member]

Hello Raja

My scenario is as follows

In CATS data entry profile i made the following settings

With approval procedure

Using business workflow

Auto determination of a recipient

Task ID : TS31000007 - approval by a chief (supervisor)

Now i make the task as general task ( possible agents).

I <b>dont</b> define a rule for the task in the defaults tab .

Now does the workitem go to all users?

and if i maintain agent assignment to a task through PFTC ( for example i assign the task to a user) and dont define the rule .

Does the work item goto that particular user only?

Sriram

[raja_thangamani]

Yes you are correct..

<i>*Reward each useful answer</i>

Raja T

[raja_thangamani]

dont define a rule for the task in the defaults tab .Now does the workitem go to all users?

<i>--> Yes it will go to every user</i>

and if i maintain agent assignment to a task through PFTC ( for example i assign the task to a user) and dont define the rule .

Does the work item goto that particular user only?

<i>--> Yes it will goto particular user</i>

<i>*Reward each useful answer</i>

Raja T

[raja_thangamani]

1. Is it sufficient to assign possible agents to the task through PFTC so that all possible agents can execute the workitem.

<i>--> can you explain in detail, Im not clear abt what you are asking , sorry </i>

2. Or is it mandatory to assign the task to responsible agents also through a rule.

<i>--> its not like that, you can assign the possible agent in any manner based on your requirement.</i>

3. . If i make the task as a general task can the perosn who entered working time can also approve it .

<i>--> the workitem will be send to all your SAP users. so offcourse initiator also will get it.</i>

<i>*Reward each useful answer</i>

Raja T