SAP Cloud Platform HANA MDC can't open the HANA Cockpit

[WouterLemaire]

Hi HANA experts,

I've create a HANA MDC in my SAP Cloud Platform trial account. After the HANA MDC is created I want to start the HANA Cockpit. Instead of opening the HANA Cockpit, I get the message "404 - not found".

I follow all the steps like in this blog: https://blogs.sap.com/2017/02/24/create-a-hana-mdc-and-access-the-sap-web-based-development-workbenc...

Any idea what goes wrong?

Big thanks in advance!

Best regards,

Wouter

[former_member197689]

Hi Wouter,

I see the problem on my side as well. I need our Dev team to help on this. As a workaround, you can still use Eclipse + HANA admin tool plugin to connect to your MDC instance.

Thanks for reporting this problem.

Jin

[Former Member]

I am facing the same issue as Wouter. I did not have this issue with my previous HANA MDC that i had created a month ago. I will continue to follow and read on this and get back if i have any answers. I could not get it to work based on the other help docs posted here.

[former_member183326]

It would be good if you could specify what you have done so we could rule out certain scenarios. Look into the trace files for More info

[eric_solberg]

I have this same issue.

I simply created a new database instance in my trial account, of type HANA MDC (<trial>).

After it was done creating, I get the above 404 error when I click on the cockpit link.

[former_member183326]

check the recommendations from both Jimmy & I

[former_member197689 · Accepted solution]

Hi All,

Please stop and start your MDC instance and it should work again.

Thanks for being so patient with us.

Jin

[WouterLemaire · Accepted solution]

I get the login page! Thanks 🙂

[jorgehuedo]

Hi Wouter,

I'm having the same issue on my HCP account, I created a new MDC database in my trial account and the Administration Tools and Development Tools are returning a 404. They must have change something in the latest updates because this used to work.

Any ideas?

Best regards,

Jorge

[former_member267124]

Hi Walter - did you get any resolution to this issue? I've created a MDC database on my trial account today and am encountering the same issue...

Thanks

Todd

[WouterLemaire]

Still having this issue...

[JimmyYang]

You should also check to see if the xsengine.ini > [public_urls] is configured for the tenant. For MDC systems, you need a virtual hostname setup in the public_urls configuration so that it will direct to the correct tenant. If this isn't configured, it will go to the SYSTEMDB, which explains why you get 404 for HANA Cockpit.

You can find more details in the Admin Guide in section "Configure HTTP(S) Access to Multitenant Database Containers"

https://help.sap.com/viewer/6b94445c94ae495c83a19646e7c3fd56/1.0.12/en-US/2fb0d4e5bcf249d9a86e74ffb0...

Cheers,
Jimmy

[WouterLemaire]

How to change the xsengine.ini? I can't login with the system user. I just started the HANA MDC in SCP. When I try to login with the system user I get this 404 error while I expected a login page.

Br,

Wouter

[JimmyYang]

I work mainly with on-prem, so I apologize if my SCP isn't too sharp.

If you can access some sort of SQL Editor, you can run the following command:

alter system alter configuration ('xsengine.ini','DATABASE') set ('public_urls','http_url') = 'http://<virtualhostname>:<port>' with reconfigure;

example I used on my machine was:

alter system alter configuration ('xsengine.ini','DATABASE') set ('public_urls','http_url') = 'http://hanasystem13-jy5:8005' with reconfigure

Best Regards,
Jimmy

[WouterLemaire]

Not sure if that's possible on SCP. Maybe I should try connecting using the HANA studio after it started and execute your command. I'll try it out.

Thanks.

Best regards,

Wouter

[former_member183326]

Where are you trying to open this from, the tenant or the SYSTEMDB? Have you checked if your user has the correct role to open the cockpit?? Should be something like sap.hana.lm.xs.adminstrator (not sure if this is the exact naming convention, not near a laptop)

Also check what errors are showing in the XSEngine file

[WouterLemaire]

I just created a new HANA MDC in the SAP Cloud Platform. It worked before... Only the default user is created. But I don't get a login page...

[former_member183326]

best off to open an incident with SAP under the component area bc-neo-pers

[WouterLemaire]

Looks like we're not alone 🙂 https://answers.sap.com/questions/145781/sap-hana-cloud-trial-platform-404-error-while-open.html