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Gmail integration with C4C

Jul 27, 2017 at 09:28 PM


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Good day SAP community,

I´m trying to use gmail Add-In syncronizing my mails to C4C related to a Lead or Opportunity, but I have noticed that gmail Add-In only recognize Contacts, not Individual Customer, I cannot even search the Individual Customer. Do I missing any setting to achieve this or is not supported yet? Any experience with this add-Ins?

For outlook I check and now let me search by Individual Customer.

Thank you all!

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1 Answer

Best Answer
Monica Cotes Aug 08, 2017 at 02:41 PM

Good day,

I ask the same question to SAP. There is no work around available now, they suggest to post the need in Ideas for future improvements and explore server side options.

Best regards.

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