Error in picking files from FTP Site

[Former Member]

Dear All,

I m using one communication channel of type FILE to pick the files from a FTP Site. Yesterday, the communication channel stopped picking the files from the FTP site. I checked the adapter in the Adapter Monitoring and it was green and was showing success messages in SXMB_MONI. I then just reactivated the complete scenario and the communication channel started picking the files again.

Is there a way to find out the trace or log in the server for the adapter or communication channel? Or how can I find out what went wrong.

Warm Regards,

N.Jain

[Former Member · Accepted solution]

What is your SP level? Might be Availability time is configured for your cc. Search for a blog "Scheduling FIle adapter.. Hail SP19" by Shabarish Vijaykumar.

For reading the trace or log, you have some thing called "Log viewer" or you can access the log viewer from Visual Administrator.

Regards,

Jai Shankar

[Former Member]

Hello Nishant,

That is a problem which happens frequently( atleast i faced the same ) .

The issue is realted to timeout in your FTP Adapter (Connection Issue). Just check out the mode of connection in your file adapter is it permanant or reconnect after a certain time.

What you can possibly do is contact the team which maintains the FTP server...

Regards,

Sumit

[prabhu_s2]

check this link: /people/michal.krawczyk2/blog/2005/09/07/xi-why-dont-start-searching-for-all-errors-from-one-place

[prabhu_s2]

check CC monitoring in RWB