Processes hangs around after stopsap command issued

[Former Member]

We have a situation where couple of processes do not get killed when we stop the SAP using "stopsap" command in Unix. We are using Solaris + Oracle10g. Enterprise portal 6.0 and CRM 5.0 running on the same boxes.

CRM Processes:

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crxadm 16872 1 0 Jul 09 ? 0:27 /usr/sap/CRX/DVEBMGS22/exe/sapstartsrv pf=/usr/sap/CRX/SYS/profile/START_DVEBMG

crxadm 16830 1 0 Jul 09 ? 0:20 /usr/sap/CRX/SCS25/exe/sapstartsrv pf=/usr/sap/CRX/SYS/profile/START_SCS25_must

Shared Memory:

bash-3.00$ ipcs -ma | grep -i crx

m 889192877 0x382be9a --rw-rw-rw- crxadm sapsys crxadm sapsys 0 4096 29599 8465 6:29:05 8:34:28 17:01:04

m 939524522 0x382be9d --rw-rw-rw- crxadm sapsys crxadm sapsys 0 4096 29532 8398 6:28:29 8:34:35 17:00:33

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These shared memory segments also doesn't get free

[code]

EP Processes:

epxadm 12695 1 0 07:15:03 ? 0:00 /usr/sap/EPX/SCS17/exe/sapstartsrv pf=/usr/sap/EPX/SYS/profile/START_SCS17_must

epxadm 12739 1 0 07:15:33 ? 0:00 /usr/sap/EPX/JC18/exe/sapstartsrv pf=/usr/sap/EPX/SYS/profile/START_JC18_mustan

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Both of these are products are part of NW2004s.

CRM or EP will not start correctly, when we try to start the crm or epx. this is due to these processes and shared memory hanging around in the unix boxes. To get it working correctly we manually kill these processes and clear the shared memory segments everytime to start the CRM or EP.

Does anyone here knows why is this doing? any help would be much much apperciated?

Thanks

Kumar

[Former Member]

Hello Kumar,

does SAPNote <b>975588</b> perhaps help you?

Regards,

Norman