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Sync Scenario Issue: HTTP response contains status code 500: PI 7.0 version -PROD URGENT

Hi Experts,

We have Sync scenario where the sender is agile(FILE) and the receiver is ECC(Proxy)

Response message is failing with the below error in PI 7.0 version.

After checking the few threads i saw some solutions that we need to set the syncTimeout.

But i am not able to see the advanced tab option in PROXY receiver Channel in PI 7.0 version.

Also the module tab is disabled in PROXY receiver channel.

Note: this is existing interface and there are also successful msgs going.

Also the message size is very less.

Kindly let me know how to resolve this issue.

Do i need to add the module(syncTimeout) in sender file channel ? pls help



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1 Answer

  • Jul 27, 2017 at 08:12 AM

    Hi Syed!

    Wouldn't you please explain in details how your Sync scenario with File sender is built. Do you use async-sync bridge?

    By the way, in most cases the 500 Internal Server error means that there was an error(s) during message processing on server's side. You should check receiver system for error logs to find out what exactly went wrong.

    Maybe you have more detailed error description?

    Regards, Evgeniy.

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