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Former Member
Jul 19, 2007 at 04:24 PM

Change Password Screen error in - External Facing Portal



We have developed an external facing portal for anonymous users and the EFP has protected content which will redirect the users to enter logon information to access it.

The process of authentication also working well in EFP but we are getting some strange error when the password was "reset' by administrator.

Here is the process...

1. Password 'reset" by administrator

2. user clicks on "protected content"

3. Logon screen displayed

4. After entering details, should be redirected to change their password but instead of that we are getting "Java iView Runtime error"

I need expert views on this to solve.

This is happening only when accessing EFP, user will be redirecting successfully to change password screen when accessing through "/irj/portal"

Any solution.