Payment wizard

[Former Member]

I am trying to use the Payment wizard to output a file that I can then import to Lloyds Link for BACS payment processing. All of my BPs have the correct payment settings and I complete the wizard to the point of Execution with no issues.

I click the Execute button and it appears to go through the data but it throws open the completion report to say that nothing has been output?

Can anyone shed any light on this issue?

[Former Member · Accepted solution]

I did see this post but don't think it is the same issue.

The issue on post “Payments Wizard error” Sounds like it would produce an error on all payment wizard execution but my issue is only with the BACS runs.

It also sys on the other post that it use to work and now it doesn’t. I have never managed to successfully complete a BACS payment run 

I’m sure something is not set right, I just don’t know what!

So frustrating!

….Any more ideas?

[former_member185703 · Accepted solution]

Hi Gareth,

I am sorry, but I have no idea what might cause your problem, but I would recommend that you create a message to SAP Support regarding your problem.

If a setting is not right they should be able to point you to the right setting (or at least to helpful information); if it's some kind of problem / bug they need to know anyway.

Sorry,

Frank

PS: Please remember to give points to helpful answers from members of this community who take the time to try to help you out. Thank you very much! BTW: Don't wonder, but this time I did it for you...

[Former Member]

Hi

I have been having exactly the same problem, running 2005A SP01 PL 18,

Check out Owen's reply to my posting on pg 2 of this forum.

[Former Member]

Right,

Just to confirm with everyone I’m actually using Business one 2005 A PL12 and have the payment engine installed. Although don’t really get far enough to use it 

I’ve had a really good look at this one now and here is what I’ve found;

When I run the payment wizard for my suppliers that are set to BACs the payment wizard runs through and reports that 0 records have been added. On the next page where you can print a report when I attempt to print I just get a no records found message in the status bar.

However, if I change my suppliers to cheque and then run the payment wizard for these the payments seem to be added perfectly and results are displayed on the summary page.

So, I’m guessing that it must be something to do with the actual payment type, although I’m pretty sure everything is setup right in here. The only thing that I’m not sure about and haven’t populated is the transaction type box (2 characters only) which I haven’t put anything in. Is this needed? What should it be?

Any thoughts?

[Former Member]

There doesn't appear to be any report from the payment wizard or any under the banking heading for that matter. At the end of the run it shows the summary which displays

0 Payments were added

0 Cheques were added

0 Bank transfers were added.

The annoying thing is that it doesn’t seem to error at all, it just doesn’t do anything 

Is it possible that I need to install another component for this to work properly?

[former_member186095]

I think the error caused by setting in the payment engine add-on (if you use it) or payment wizard steps 1-5. you could possibly use error report by pressing error report button in the step 6. I see it in the SBO 2004A but I am sure it exists in SBO 2005A. if the error shows nothing, you have to escalate it to SAP support or upgrade PL.

Rgds,

[Former Member]

I know that in the payment wizard there is an additional report where it shows you the unpaid documents and the reason why there are not been picked up. Have you check this out?

Regards,

WB