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Former Member

SM01 Order Type Customer Address/Order Address/Object Address Tab missing

When trying to create an SM01/SM02 order I am not able to see the 3 tabs Customer Address/Order Address/Object Address. The order types are marked as Service Orders. No changes have been made to the standard configuration. Is there something missing?

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4 Answers

  • Best Answer
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    Former Member
    Aug 01, 2017 at 06:27 PM

    The issue was because of an enhancement preventing the address fields from being displayed.

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  • Jul 26, 2017 at 04:41 AM

    Hi Jacob,

    Go to SE16 - V_IWOT_LNK

    Check whether any assignment available for SM01 order type.

    Regards

    Terence

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    Former Member
    Jul 26, 2017 at 06:39 AM

    Hi

    Your order type should be activated "Service"

    Activate it in IMG>>Plant Maintenance and Customer Service>>Maintenance and Service Processing>>Maintenance and Service Orders>>Functions and Settings for Order Types>>Credit Limit Checks, Sales Document Types for Service Orders

    Regards,

    Kapil

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    • Former Member

      Hi Kapil,

      The order types are marked as service orders. Partner determination procedure SV is also maintained with the following partner functions and the partner determination procedure is assigned to the order type.

      AB Department resp. SP Sold-to party CP Contact person OA Ordering Address VN Vendor BP Bill-to party ST Position resp. VU User resp. VW Person Responsible SH Ship-to party
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    Former Member
    Jul 26, 2017 at 06:41 AM

    Hi

    Also assign partner determination procedure for order types

    Partner>>Define Partner Determination Procedure and Partner Function

    Regards,

    Kapil

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