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Different End of Request/Provisioning emails for different request types in GRC AC

Hello everyone,

I am facing one issue in GRC 10.0 system. My client wants different End of request or provisioning emails for different request types. As far as i know, End of Request templates are maintained in MSMP process global settings, anyone have any idea how to send different mail for different request types.

Appreciate any kind of workarounds suggested!

Thanks,

Mahak Kumar

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1 Answer

  • Jul 26, 2017 at 11:55 AM

    Hello Mahak,

    Rightly said by you, end of request templates have to be maintained in process global settings, so cant have separate E-mails based on request types.

    You can try to configure it on stage level though, if it fits clients requirement. please note the password variable cannot be filled when sending from stage level.

    Kind regards,

    Yashasvi

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