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Former Member

how often are engagement scores calculated and refreshed

Hi - I was wondering how often are engagement scores calculated and updated? I have a contact who has 10 inbound interactions (opened emails/clicked through links), but his engagement hasn't been changed for hours.

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    Former Member
    Jul 31, 2017 at 01:07 PM

    This can be configured in the corresponding Predictive Model in the section "Persistence"

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