on 07-25-2017 11:00 AM
We use Hybris Marketing (on premise) on AWS.
I have created a Sender Profile with my e-mail address. When I try to use this Sender Profile in an e-mail I create in Content Studio, I get an error message, when I run the Check function and cannot release the e-mail.
This e-mail address is verified in AWS and also part of SAP transaction ME_WHITELIST.
Sending a test e-mail in AWS as well as yMKT works fine with the same e-mail address.
We have a different sender profile (e-mail address of a colleague) with the same settings in Hybris Marketing and this one gives us no problems when it is selected as a Sender Profile in e-mails. However, I cannot see any difference between those.
Any ideas where else to look and what to troubleshoot for would be appreciated.
Thanks.
Hi Dominik,
can you pls. check if note "2440462 - Incorrect need for a verification of Reply-To Adresses at Amazon SES"
is applicable to your system?
Thanks,
Matthias
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