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Solman upgrade problems: instance 00 does not start

Jul 25, 2017 at 07:22 AM

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Former Member

Hello solman experts,
we are currently upgrading our Soution Manager 7.1 system with SUM.
The upgrade process is almost done. Unfortunately the 00 instance does not start anymore.
If we look into the MMC console for the instance 00 we can see that some nodes are missing. Is that a profile problem/issue?
Has some one similar problems?

Thank you!

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Hi,

can you please attach some logs? Like dev_disp and dev_w0?

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3 Answers

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Former Member Jul 25, 2017 at 09:06 AM
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Hello!

This is our current situation:

If we look into Java part of upgrade we have


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You need to supply the logs from the logs directory and also from the instance work directory before I can suggest you something.

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Reagan Benjamin
Jul 25, 2017 at 07:57 AM
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First check if all the SAP services are started in services.msc. There should be trace files generated in the work directory. You should check them first. Also run R3trans -d and supply the out from the trans.log file

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Former Member Jul 26, 2017 at 08:50 AM
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Hi Philip,

additional to attaching the logs please also check if below two KBA are valid for you:

  • 2414774 - Software Update Manager (SUM) fails to start the J2EE stack in the step START-AS-JAVA for Dual Stack Upgrade to Target Release >= NW 7.1
  • 2507405 - SUM fails in START-AS-JAVA phase of upgrade



Best regards,
Andreas

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