Edit Localy : request authentication on the Portal server

[Former Member]

Dear All,

When I do an "Edit Localy" on a document, the system comes with a pop-up requesting authentication on the portal host.

I do have administrator rights on the portal host.

It does not accept any user, the only solution to go forward, is to click on "cancel" ... and then it is working )

The same error comes at the end of the document editing.

What is very strange, is that with some other desktops I do not have the pop-up, and I've no idea why (I did already check IE parameters, I tried with user that are not admin of the portal server, ...)

Do someone have an idea ?

Thank you and kind regards

Vincent

[brad_landry2 · Accepted solution]

Hi,

Are the files from microsoft office?

please read notes 419086 and 549610.

Brad

[Former Member · Accepted solution]

Thank you Brad,

When reading you SAP Note 549610, I was very pleased.

But unfortunattely, my Portal had already the setting as described.

And this sounds reasonnable, as on some computer this is working, and not on others.

Do you have some other ideas ? (I would be glad to grant points for "Problem solved" ...))

Vincent

[brad_landry2 · Accepted solution]

Hi,

maybe some computers not in same domain as portal.

You need to be in the computer administrator group to edit locally.

The computer's microsoft office need to be updated.

The settings in url generator of portal are wrong.

EDIT:

If your portal server is in a domain, it's url in the url generator must include the domain name.

Brad

[Former Member · Accepted solution]

Hi,

The fix in the below link solved my problem of user authentication while closing a ms document.

http://support.microsoft.com/kb/324328/

Please reward for helpful answer

Rgds,

Siva